Canx & Refunds

Cancellation & Refund Policy

This page explains how to cancel an order and how refunds work when shopping at Dates.Business. It reflects our current policy and timelines.

1) Cancellation Policy

Before Shipment: You may cancel before the parcel is handed over to the courier/postal service (typically within 0–2 business days from order & payment confirmation, or as per an agreed delivery date). How to cancel: Call +91 88796 66906 or email hurzuk.abid@gmail.com with your order number, name, and contact. We process valid pre-dispatch cancellations in 24–48 hours and send an email confirmation. Refunds are issued to the original payment method within 5–7 business days (bank/processor dependent). :contentReference[oaicite:1]{index=1}

After Shipment: Orders can’t be cancelled once handed over to the courier. You may refuse delivery upon arrival or initiate a return per our Refund section below. :contentReference[oaicite:2]{index=2}

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2) Refunds

• Method: Refunds are credited back to the original payment method once approved. Typical timeline: 5–7 business days (bank/processor dependent). :contentReference[oaicite:3]{index=3}
• Eligibility: Pre-dispatch cancellations are eligible for a full refund. For post-dispatch scenarios, see Shipping & Delivery for delivery-related terms before initiating a return. :contentReference[oaicite:4]{index=4}
• Processing Window: We review and process valid requests within 24–48 hours and notify you by email. :contentReference[oaicite:5]{index=5}

For full delivery terms and timelines, please review our Shipping & Delivery Policy. :contentReference[oaicite:6]{index=6}

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3) How to Request a Cancellation or Refund

Contact

Phone: +91 88796 66906
Email: hurzuk.abid@gmail.com

Include

• Order number
• Full name & contact
• Reason for cancellation/refund

Response time: We aim to respond within 24–48 hours. :contentReference[oaicite:7]{index=7}

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4) Policy Updates

We may update this policy at any time. The latest version is always available at www.dates.business. Last updated: 17 Aug 2025. :contentReference[oaicite:8]{index=8}

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